Koleso RU Reviews
(Rated by 12 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 12 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.4
- Price & Quality4.4
- Customer Service4.3
- Shipping & Delivery4.7
- Return Policy4.3
Recent Customer Reviews (12)
João Pinto
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Joe Lloyd
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Kirsten Barnett
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Daniel Platt
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David Köhler
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Roselle Lamb
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Emilly Oliveira
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Katrina Alcala
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Edna Ready
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Michelle Engel
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Koleso RU Pricing
tyre mounting and replacement
2,900 - 3,800 rubles
mobile tyre fitting services
starting at 3,500 rubles
Koleso RU Pros & Cons
Pros
1
Wide Selection Ensures Suitability for All Vehicles: The broad assortment caters to various car brands and types ensuring customers find the right product easily.
2
High Service Quality: Professional fitting operations combined with additional car care services enhance vehicle maintenance convenience under one roof.
3
Convenient Tyre Storage Solutions: Seasonal storage service adds ease for customers managing tyre changes throughout the year without hassle at home.
4
Trusted Partnerships Guarantee Reliability: Collaboration with top global manufacturers assures product authenticity and service excellence.
5
Customer Satisfaction Focused Team: Skilled professionals dedicated to quality provide confidence in both products sold and services rendered.
6
Good website usability: The site is described as user-friendly and intuitive, making it easy to navigate and place orders.
7
Quality products: Customers report receiving good quality tires, such as Hankook Ventus Prime 4, with minimal wait times and timely delivery.
8
Professional service centers: Some reviews highlight professional staff at service centers who provide quick tire installation and maintenance without unnecessary upselling or overcharging.
9
Loyalty programs and promotions: The store offers loyalty programs, discounts, and promotions that customers appreciate.
10
Responsive customer support: Some customers note prompt callbacks within 24 hours after placing an order.
CONS
1
Inconsistent customer service experience: There are reports of poor client treatment in some locations or by certain employees, including neglectful attitudes toward customers.
2
Issues at specific warehouses or branches: For example, the warehouse in Elektrogorsk received negative feedback for careless handling of clients' needs.
3
Problems with tire fitting services: Complaints include broken wheel caps during mounting, incorrect paperwork (wrong vehicle model on receipts), failure to adhere to work schedules, and lack of compensation for damages caused during service.
4
Concerns about product condition transparency: Some customers allege being sold older tires (2–3 years old) without clear disclosure at certain locations.
Koleso RU Features and Benefits
Features
Extensive Product Range
Offers hundreds of popular models of passenger, off-road, and truck tyres, as well as steel and light alloy wheels from leading Russian and international manufacturers.
Comprehensive Car Services
Provides a full range of automotive services including tyre fitting with advanced professional equipment, vehicle servicing, detailed washing, dry cleaning, and paint polishing.
Seasonal Tyre Storage
Customers can leave their tyres for seasonal storage at any Koleso.ru center nearby and pick them up or exchange them at another center within the city.
Rim Painting and Renovation
Centers accept rims for painting and renovation services.
Professional Network Cooperation
Operates in partnership with major tyre brands like Pirelli, Dunlop, and Bridgestone ensuring high service standards aligned with international quality norms.
Quality Assurance
Continuous staff training ensures professional expertise across all levels from management to technicians.
Wide Selection Ensures Suitability for All Vehicles
The broad assortment caters to various car brands and types ensuring customers find the right product easily.
High Service Quality
Professional fitting operations combined with additional car care services enhance vehicle maintenance convenience under one roof.
Convenient Tyre Storage Solutions
Seasonal storage service adds ease for customers managing tyre changes throughout the year without hassle at home.
Trusted Partnerships Guarantee Reliability
Collaboration with top global manufacturers assures product authenticity and service excellence.
Customer Satisfaction Focused Team
Skilled professionals dedicated to quality provide confidence in both products sold and services rendered.